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NOTE: Upon submitting an application for employment, ALL sections, including your experience and education, must be completed and clearly documented in order to be considered for any BSO position. To submit a resume, transcripts, cover letter, driving history, etc. to accompany your application, fax them to 954.321.4815, email to hr_online@sheriff.org , or mail within five business days to BSO Human Resources - Selection and Assessment, 2601 W. Broward Blvd., Fort Lauderdale, FL 33312.

Communications Operator I
13426A
$30,844 - $45,571
0090/11
Shifts Will Vary
This is an entry level position emphasizing training for continued advancement through the Communications Operator classification series. Employees receive classroom instruction on call interrogation techniques, National Academy of Emergency Medical Dispatch (NAEMD) protocols, and the Computer Aided Dispatch (CAD) software. Classroom training will be followed by on-the-job training with a Communications Training Officer prior to being released to work independently. Upon completion of training, employees are responsible for receiving, triaging, and processing information coming into a Cooperative Dispatch Center (CDC) within the Broward County Sheriff's Office while under direct supervision. Employees interrogate, inform, refer, and instruct customers reporting emergency (911) and non-emergency complaints for police, fire, medical, and other public safety services received via telephone and other communications devices. Related work performed as directed. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks involve extended periods of time at a keyboard or workstation. Tasks require the ability to perceive and discriminate sounds, as well as, oral communications ability.
1. High school diploma or equivalent. An evaluation of foreign high school diploma may be required.
2. One (1) year of full-time, paid work experience in clerical, data entry, public contact and/or customer service work. Previous experience in police/fire communications dispatch, police aide work, police/fire explorer programs, and/or college credits in criminal justice, telecommunications, or related field are preferred.
3. An equivalent combination of education and experience may substitute for noted requirements. Such experience must be clearly documented in initial application for consideration.
4. In order to maintain employment, must participate in and satisfactorily complete established in-house training and obtain required state and national certifications within the initial probationary period. This includes successful completion of radio training.

A job-related multi-skills test is administered as one of the assessment components for this position. In addition, a Psychological Evaluation will be required as part of the selection process.
This position may be at any one of the following three locations:
Pompano District - 100 South West 3 Street, Pompano Beach, FL 33060
Fort Lauderdale Police Department - 1300 West Broward Boulevard, Fort Lauderdale, FL 33312
Public Safety Complex - 2601 West Broward Boulevard, Fort Lauderdale, FL 33312
1/18/2013 11:59:59 PM
You are encouraged to apply on-line at www.sheriff.org. If you do not have access to the Internet, you may visit the Bureau of Human Resources to submit an on-line application Monday-Friday from 8:00 a.m. until 4:00 p.m. in the Ron Cochran Public Safety Complex, 2601 West Broward Boulevard, Fort Lauderdale, Florida 33312. Completed on-line applications must be submitted by midnight on the closing date. Completed paper applications must be received in the Bureau of Human Resources by 5:00 p.m. on the closing date. A resume may accompany a complete application. Incomplete applications will not be processed.

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; computer based test; interview; polygraph examination; psychological evaluation; employment record, fingerprint and background check; medical examination; and drug screen. The expected duration of the selection process varies by position and could last 8 to 10 weeks. Reapplication will be determined on a case-by-case basis.

BSO is an equal opportunity employer and does not discriminate on the basis of age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation. Veterans’ preference per Florida law.
Complete Job Description